Return / Refund Policy
Last updated: July 2026
Digital Product Policy
WML Elements Pro is a digital software product. Due to the nature of digital goods, we generally do not offer refunds once a license key has been issued and the plugin download has been accessed.
However, we want every customer to be satisfied with their purchase.
14-Day Money-Back Guarantee
If you are not satisfied with WML Elements Pro for any reason, you may request a full refund within 14 days of your original purchase date, provided that:
- You have not violated these Terms and Conditions.
- This is your first refund request for your account.
- You provide a brief reason for the refund so we can continue improving the product.
To request a refund, email hello@webmindslab.com with your order number and the reason for your request. Approved refunds are typically processed within 5–7 business days.
Non-Refundable Situations
Refunds will not be provided in the following circumstances:
- Requests submitted more than 14 days after the original purchase date.
- Compatibility issues with plugins, themes, or third-party software that are not officially supported by Bricks Builder.
- Violation of the license agreement or Terms and Conditions.
- License renewal payments, which are non-refundable.
License Deactivation
If a refund is approved, your license key will be deactivated immediately. You must remove WML Elements Pro from all websites where it has been installed.
Technical Issues
If you experience a technical issue with WML Elements Pro, we encourage you to contact our support team before requesting a refund. In most cases, we can resolve the issue quickly and help you get the plugin working as expected.
Contact
For refund requests or questions about this Refund Policy, please contact hello@webmindslab.com and include your order number.